quality initiatives glossary

quality terms

The glossary is sponsored by Pinnacle Partners, Inc. (PPI), an association of business professionals that have implemented successful change initiatives and improvement strategies in corporate, business unit, and operations functions ... (source)

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List of quality-related terms:

A-Z

define andon

define balanced scorecard

define batch-and-queue

define batch size reduction

define benchmarking

define best practice

define Black Belt

define business excellence

define business process quality management

define business value added

define capability

define cause

define cell

define cellular processing and decision

define champion

define changeover

define change agent

define change management

define charter / define improvement project charter

define content time

define continuous flow processing

define continuous improvement

define control chart

define control plan

define cost of quality

define critical to quality / CTQ is acronym

define customer

define customer demand

define customer focus

define customer requirements

define cycle time

define dashboard

define data

define defect

define defects per million / DPMO is acronym

define demand

define deming cycle / PDSA is acronym / about Edwards Deming

define design for Six Sigma / FSS is acronym

define design of experiments / DOE is acronym

define DMAIC acronym

define D.O.W.N.T.I.M.E acronym (see 7 or 8 wastes of lean)

define drift

define effect

define EPE acronym

define excess inventory

define excess processing

define FIFO acronym

define financial metrics

define 5 whys

define 5s

define flow

define flowchart

define focused kaizen

define goal

define Green Belt

define group products/services

define hard savings

define heijunka

define ISO acronym

define ISO certification

define in-control

define inventory

define inventory excess

define JIT acronym

define kaizen

define kanban

define lead time

define lean enterprise

define lean manufacturing

define lean Six Sigma

define lean thinking

define lean tool box

define low hanging fruit

define Malcolm Baldrige National Quality Award

define Master Black Belt

define milk run

define motion / define excess motion

define muda / define muda waste (redundancy)

define noise

define non-value-added time

define not utilizing people

define operational definitions

define output

define overproduction

define paced withdrawal

define pacemaker process

define point kaizen

define poka-yoke

define procedures

define process

define process behavior charts

define process control

define process control plan

define processing excess / what is processing?

define process kaizen

define process lead time

define process management

define process map

define process owner

define processing time

define product

define project scope

define project selection

define pull system

define push system

define quality

define quality control

define quality function deployment / QFD is acronym

define quality improvement

define quality management

define queue time

define reengineering

define rework

define root cause

define root cause analysis

define scope

define scorecard

define 7 or 8 wastes of lean

define sigma

define sigma level

define signal

define SIPOC acronym

define Six Sigma

define spaghetti diagrams

define soft savings

define stakeholder

define stakeholder analysis

define standard operating procedures

define standardized work / what is work?

define statistical process control / SPC is acronym

define statistical thinking

define statistics

define strategic planning

define supermarket

define supply chain management

define synchronous flow

define system kaizen

define system of profound knowledge

define systems thinking

define takt time

define team leader

define throughput

define total content time

define total cycle time

define total quality management

define total work content time

define travel/transportation

define value

define value-added

define value-added time

define value chain

define value proposition

define value stream

define value stream loops

define value stream manager

define value stream mapping

define variation

define visual controls

define voice of the customer / VOC is acronym

define voice of the process / VOP is acronym

define waiting or wait time

define waste

define WIP acronym

define work content time

define work flow

define work in process

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This addendum to the Enterprise and Economic Development Glossary has a list of terms that make it a quality initiatives lexicon and learning tool. Each term is preceded by the word define which aids in making your search effort more efficient.

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